How can I begin my journey with Unic?

Starting your journey with UNIC as a rider is quick and effortless. Whether you need a ride for daily commutes or occasional travel, our app is designed to get you going in just a few steps.

Step-by-Step Guide to Get Started as a Rider

1. Download the UNIC Rider App

  • Open the Google Play Store (for Android) or the Apple App Store (for iPhone).
  • Search for “UNIC Rider”.
  • Tap Install to download the app to your device.

2. Create Your Rider Account

  • Launch the app once installed.
  • Enter your mobile number and verify it using the OTP (One-Time Password) sent to you.
  • Fill in your details like first name, last name, email (optional) and password to access the application.
  • Accept the terms and conditions to complete your account setup.

3. Set Up Your Profile

  • Add a profile photo (optional but recommended for better driver coordination).
  • Save favourite locations like Home or Work for faster bookings.
  • Add a payment method (Debit/Credit Card, or Wallet).
  • Enable location access to get accurate pickups.

4. Book Your First Ride

  • On the home screen, enter your pickup and drop-off location.
  • Choose your preferred ride type (e.g., Unic X, Unic XL).
  • Review the fare, apply a promo code if available, and confirm your booking.
  • Track your driver in real-time until pickup.

5. Enjoy the Ride and Rate Your Experience

  • After the trip, you’ll be prompted to rate your driver and leave feedback.
  • This helps improve service quality for everyone.

Extra Tips for New Riders:

  • Visit the ‘Promos’ section to check for any first-ride discounts or ongoing promotions.
  • Add emergency contacts from your profile for added safety.
  • Check the Ride History section to review past trips or receipts.

Need Help?
If you run into any issues while setting up or using the app, you can always reach out through the Help & Support section in the app menu.