If a rider causes any kind of mess in your vehicle, it’s important to act quickly and report the issue to avoid delays in support. Please follow the steps below: Step-by-Step Instructions Stop Driving ImmediatelyDo not accept another trip until you’ve reported the issue. Continuing to drive may make it harder to confirm the mess came from the last rider. Report Within 1 HourContact Unic Support within 1 hour after
To place a bid for your ride, follow these detailed steps: Open the AppLaunch the ride-hailing app on your smartphone. Tap “BID for Ride” on the Home ScreenInstead of choosing the standard booking option, tap on the “BID for Ride” button prominently displayed on the home screen. Enter Pickup & Drop-off LocationsType in your starting point (pickup) and your destination (drop-off). You’ll see the route and estimated time on the
Starting your journey with UNIC as a rider is quick and effortless. Whether you need a ride for daily commutes or occasional travel, our app is designed to get you going in just a few steps. Step-by-Step Guide to Get Started as a Rider 1. Download the UNIC Rider App Open the Google Play Store (for Android) or the Apple App Store (for iPhone). Search for “UNIC Rider”. Tap Install
To delete your account, follow these steps: Log into the UNIC AppOpen the UNIC app on your phone and sign in using your account credentials. Go to the “Account” TabTap on the Account tab located at the bottom menu. This will take you to your account settings and options. Tap on “Manage Account”Under Account Settings, you’ll find the “Manage Account” option. Tap on it to open the account management screen.
To get help during a trip, follow these steps: Log into the UNIC Mobile AppOpen the UNIC app on your phone and sign in with your account credentials. Go to the Arriving ScreenOnce you’re on your trip, the Arriving screen will appear as you approach your destination. Tap on “Need Help?”On the Arriving screen, locate the “Need Help?” option. It will be positioned somewhere in the middle of the right-hand
Adding a favourite location in the UNIC app helps streamline your booking experience by allowing you to quickly select frequently used addresses such as your home, workplace, or other regular destinations. Here’s how to add a favourite location: Open the UNIC AppLaunch the UNIC Rider on your mobile device. Go to the Account TabTap on the “Account” icon typically located in the bottom navigation bar. Select ‘Favourite Locations’In the account
To contact support via the UNIC app, follow these steps: Log into the UNIC Mobile AppOpen the UNIC app on your phone and sign in using your account credentials. Tap on the “Account” TabTap the Account tab located at the bottom of the screen. This will take you to your profile and settings. Tap on “Contact Us”Under the Support section in the Account tab, tap on “Contact Us” to open
Steps to update my account/profile details Log into the UNIC Mobile AppOpen the UNIC app on your phone and sign in using your account credentials. Select the Account TabTap on the Account tab located at the bottom of the screen. This will take you to your account settings and preferences. Go to Account SettingsIn the Account tab, scroll down and find the Account Settings section. This is where you can
To update your password, follow these steps: Log into the UNIC AppOpen the UNIC app on your phone and sign in with your account credentials. Select the Profile TabTap on the Profile tab located at the bottom of the screen. This will take you to your account settings and preferences. Select “Change Password”In the Account Settings section, tap on “Change Password” to begin updating your password. Enter Your Current and
Managing your payment methods in the UNIC app is simple and ensures a smooth and secure transaction process every time you book a trip. You can add new payment options or update existing ones right from your account settings. Steps to Add or Change a Payment Method: 1. Open the UNIC App Launch the UNIC Rider app on your mobile device.2. Go to the Account Tab Tap on the “Account” icon usually
